Shipping & Delivery

Shipping & Delivery

Last updated: November 20, 2026

Every order is produced and packed after you place it. This page explains exactly how long each stage takes, what shipping costs, and what happens if something goes wrong in transit.

We ship from our production workshop and dispatch partners. We currently deliver to the United States, Canada and most other countries. Shipping is calculated at checkout before you pay — there are no charges added after your order is confirmed.

Production time

Most jerseys, hoodies and tees are made to order and leave our workshop within 3–5 business days. Custom items with a name and number added need the same window, because the lettering is applied to your specification. Business days exclude weekends and public holidays.

Transit times after dispatch

Destination	Standard transit	Tracking
United States	7–12 business days	Yes, end-to-end
Canada	7–14 business days	Yes, end-to-end
United Kingdom & EU	10–18 business days	Yes, end-to-end
Australia & New Zealand	12–20 business days	Yes, end-to-end
Rest of world	14–25 business days	Yes, where the local carrier supports it

Total delivery time = production time + transit time. During peak season (playoffs, holiday gifting, major championship runs) production can take up to 7 business days; we email you if your order is affected.

Shipping cost

Shipping is shown at checkout based on your basket weight and destination. We do not inflate the product price to hide shipping cost, and we do not add handling fees.

Tracking

You receive a tracking number by email as soon as the parcel is handed to the carrier. Tracking can take up to 48 hours to show its first scan. If tracking has not moved for more than 10 days, contact us and we will open a trace with the carrier.

Customs, duties and tax

Orders to the United States are shipped without additional duty for the order values we sell at. Orders to Canada and other countries may be subject to import sales tax, duty or a carrier handling fee, which is charged by your customs authority and is the recipient's responsibility. We declare parcels accurately and cannot mark an order as a gift or understate its value.

Addresses and delivery problems

Please check your address before paying. We ship to the address on the order and cannot change it once the parcel is dispatched.

• Wrong or incomplete address: contact us within 12 hours of ordering. After dispatch, a reshipment to a corrected address is charged at cost.
• Refused parcel or unpaid duty: if a parcel is returned to us because duty was refused, we refund the product value minus the outbound shipping cost.
• Marked delivered but missing: check with neighbours and your local carrier first, then contact us within 14 days of the delivery scan. We will file a carrier claim and replace or refund the order.
• Lost in transit: if tracking shows no movement for 21 days, we treat the parcel as lost and send a replacement at no cost.

PO boxes and military addresses

We deliver to US PO boxes and APO/FPO addresses. Transit to APO/FPO can take 3–5 weeks because the parcel enters the military mail system after reaching the US gateway.

Split shipments

Large orders may be split into more than one parcel to move through customs more reliably. You are not charged extra shipping for a split shipment, and each parcel gets its own tracking number.

Contact

Questions about a shipment: [email protected]. Include your order number so we can answer in one reply. See also Returns & Refunds.